Legal

Shipping & Returns

Last updated: 29 August 2026

Everything is printed to order, so shipping and returns work a little differently from off-the-shelf products — here's exactly how.

Delivery estimates

Catalog orders typically ship within 4–7 business days of confirmation. Custom orders vary with complexity and our current print queue — we'll give you a realistic turnaround over WhatsApp before you pay, and keep you posted if anything changes.

Shipping fee

A flat ₹79 shipping fee applies to catalog orders under ₹1,499. Orders of ₹1,499 or more ship free. We currently ship across India only.

Tracking

Once your order is dispatched, we'll send you the courier details and tracking information on WhatsApp.

Delays

Occasionally things run late — courier delays, high order volume, or a complex custom print needing another attempt. If your order's going to take longer than expected, we'll let you know on WhatsApp rather than leave you guessing.

Returns & refunds

Because every item is printed specifically for your order, we're not able to accept returns for change of mind, wrong size/color chosen at checkout, or similar. We do stand behind the quality of what we ship:

  • If your order arrives damaged in transit or with a genuine manufacturing defect, message us on WhatsApp within 48 hours of delivery with your order reference and photos/video of the issue.
  • We'll review it and offer a free reprint or a refund, whichever fits the situation.
  • Approved refunds are sent back to the UPI ID you paid from, usually within 5-7 business days.
  • Custom orders are non-refundable once we've started printing, except for the defect/damage case above — see our Terms & Conditions for cancelling before that point.

How to request a return or replacement

Message us on WhatsApp with your order reference and photos of the issue — we usually respond within 2–4 hours (business hours: 10am–7pm IST).

Message us on WhatsApp